Keenon Robotics has begun developing a new humanoid robot

Keenon Robotics officially announced its first humanoid robot XMAN-R1 on 31 March 2025.

5 Apr 2025

Keenon Unveils First Humanoid Robot — XMan-R1

What does this mean for us?

Keenon Robotics officially announced its first humanoid robot XMAN-R1 on 31 March 2025.
The robot is designed to interact with humans and work alongside other Keenon robots (such as cleaning and restaurant robots), which enhances the company's multiformat solution capabilities.

  • Provide instant answers to FAQs and common issues.

  • Support customers across multiple channels (chat, email, voice).

  • Handle high volumes without downtime.

  • Improve customer satisfaction with immediate responses.

Escalation for Complex Issues

The specific abilities and applications of XMan-R1 are still being refined, but it should be noted that the model's manufacturer and developer is the No. 1 leader in the global service robot industry, promising high potential for revolutionary change in the job market.

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Preventive Actions

Support teams can address issues before they escalate, improving customer satisfaction and loyalty.

  • Notify customers of potential issues before they occur.

  • Offer solutions proactively, such as troubleshooting guides.

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